Recipients are the names you expect your mail to be addressed with alongside your Earth Class Mail address and number. They may be specific people, businesses and/or departments receiving mail in your account.
Additionally, aliases may be created for your Recipients in order to assign mail that’s addressed to the Recipient with a nickname or alternate name. For example, an alias for Bruce Wayne would be “Batman” or an alias for Zachary might be “Zach”.
There are two primary benefits to adding Recipients to your account:
1) You’ll be able to configure mailbox automation rules for Recipients’ mail. For example, if you wish to automatically send a copy of the mail that arrives for Jacob Banks to Google Drive, Jacob will need to be added as a Recipient.
2) Account administrators will be able to control which Recipients users can access. When you create a user, you will be able to select which Recipients' mail they can view and manage.
Items addressed to your account without a corresponding Recipient name will be delivered to your Inbox unassigned. Mailbox automation rules do not apply to unassigned pieces of mail, which will result in the need to request actions manually.
Adding and Removing Recipients
1. From the sidebar, click "Recipients" > “Create a recipient". Enter the Recipient name and then click "Save".
2. You can also create a Recipient from the Settings page. When logged into your account, click the cog on the bottom left of the interface.
Select "Recipients", then click the “Add New Recipient” button. Then enter the new Recipient's name and then click "Save".
3. To remove a Recipient, simply click the red "Delete" button next to the Recipient name and click “Delete” to confirm. Note that this will not stop or block mail that’s sent to your address with the Recipient's name from appearing in your Inbox.
If a Recipient is removed but mail is still sent with your account's correct address and that deleted Recipient’s name on it, it will be delivered to the administrator of the account to determine what action should be taken on it (i.e. recycling, scanning, forwarding.)
You can also change the Recipient's name at any time by clicking the "Edit" button.
Adding and Removing Aliases
Some of your senders may know you or your business by a familiar nickname. That’s why we offer the option to add aliases. This ensures that mail addressed to you by a nickname will still be filed under your Recipient name.
1. To add an alias, or nickname, to a Recipient, simply select the "+ Add alias" button beneath the Recipient's name. Type in the alias and press the "Submit" button.
Now, mail addressed to "Batman" can be delivered to the recipient "Bruce Wayne."