Frequently Asked Questions
Address Change
- Essential checklist: Where to update your business address
- Can I submit a USPS Change of Address form to forward my mail?
- I used my address to file my business with the state and/or annual reports. Now what?
- Can LegalZoom help me make changes to other areas where I may have used this address?
- How long can I continue to use the prior address?
- What if I want to use a different address than the one you assigned me?
Form 1583
- Activate your Virtual Mail service
- Who is required to complete re-authorization?
- How to re-authorize recipients if you created an account before August 2022?
- How to re-authorize recipients if you created an account after August 2022?
- How to transfer recipient?
- Can I re-authorize recipients using my mobile device?
Cloud Accounts
Pricing
Addresses
Billing
Scanning
- Can I see images of the mail and parcels I receive?
- Will you open and scan the contents of my mail or parcels?
- How do I get my scans?
- Can you send my scans via email?
- How do I download all my scans at once?
- Can you scan two sided? Color? Magazine?
Shipping
- Creating an international shipment
- Select Documents, Merchandise, or Returned Goods for International Shipments?
- Can I pick up my mail in person?
- Restricted Items
- What is the AES ITN for international shipments?
- Which shipping carriers do you use?
Check Deposit
Cancellation
Other
- Earth Class Mail Transition to LegalZoom Authentication
- Virtual Mail Plan Updates and Migration
- 2024 Holiday Schedule
- Frisco, Texas Operations Facility Now Open
- Sales tax FAQs (NY and Texas)
- We receive checks in the mail at our office and need them to be sent to Earth Class Mail so that I can deposit them remotely. What can I do?