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  1. Earth Class Mail
  2. Frequently Asked Questions

Frequently Asked Questions

Cancellation

  • Cancellation FAQ's
  • How do I cancel my account?
  • Can I pause or suspend my account?

Billing

  • How do I change my billing address?
  • Are there long term contracts?
  • What kind of payments do you accept?
  • Can I prepay?
  • How often do you bill?
  • How to update your credit card payment information
See all 7 articles

Pricing

  • How do I know which items are incurring a storage fee?
  • Current Plans and Pricing

Addresses

  • How to manage virtual addresses in the web application
  • What addresses are available?
  • Can I have multiple addresses on the same account?
  • How long does it take to receive my mail?

Address Change

  • Essential checklist: Where to update your business address
  • Can I submit a USPS Change of Address form to forward my mail?
  • I used my address to file my business with the state and/or annual reports. Now what?
  • Can LegalZoom help me make changes to other areas where I may have used this address?
  • How long can I continue to use the prior address?
  • What if I want to use a different address than the one you assigned me?
See all 10 articles

Other

  • What are Earth Class Mail's Terms of Service and Acceptable Use Policy?
  • Earth Class Mail Transition to LegalZoom Authentication
  • Mail-in voting with a virtual mailbox
  • Virtual Mail Plan Updates and Migration
  • 2024 Holiday Schedule
  • Sales tax FAQs (NY and Texas)
See all 7 articles
Earth Class Mail