We understand the importance of handling all mail, especially critical items like mail-in ballots, with care. As mail-in voting becomes more and more popular, we want to clarify our process for managing ballots and what steps you can take to help ensure you get yours in time.
What happens when a ballot is delivered to my virtual address?
If a mail-in ballot is delivered to your virtual address, we can ship it to you for free via USPS Ground Advantage or you can have us shred it for you.
If you want your ballot forwarded for free, you will have three days to designate a preferred shipping address.
- Go to your MailRoom tab
- Select the ballot
- Select “Ship”
- Choose a shipping address
- Select a carrier option. If you select USPS Ground Advantage as your shipping method, you will not be charged a fee (although a fee will show during your selection).
Need to add a shipping address?
- Go to your account
- Select “Settings”
- Select “Shipping addresses”
- Select “Add a new shipping address”
If you’d like us to shred the ballot, go to the MailRoom tab, select the ballot, and click “Shred.”
If you don’t take action on a ballot you receive after three days, we will send it to an address we have on file for you. This might be your default shipping address, your home address from Form 1583, or the last shipping address used with your name if you have multiple addresses on file.
What steps can I take ahead of time to help ensure I get my ballot?
If you haven’t done so already, complete Form 1583, which allows us to manage and forward your mail; without the form, we’ll have to return your ballot to the Secretary of State which will delay your vote-by-mail process. Please also make sure you have a shipping address on file so we have a good address where we can send your mail-in ballot if we don’t hear back from you in time.
What if I don’t want my mail-in ballot shipped to my virtual address?
If you’d like to avoid having a ballot delivered to your virtual address, check the address you have on file with your elections office.