This article will guide you through the steps to customize scanning preferences from your Apple iOS or Android mobile devices and tablets.
Update your mobile app to the latest version.
Download the Android app or Download the iOS app
How to set up scanning preferences
From the home screen (MailRoom) in the mobile app, click on the hamburger menu (3 lines) on the top left and select "Settings." Then choose "Scanning" and select your default preferences for color and post-scan options.
🙌 Note: In the "Scanning" settings, there is a toggle feature to always "Show scanning options when requesting a scan" that you can turn on or off.
Apple iOS Example: "Old" versus "New" visual experience
Android Example: “Old” versus “New” visual experience
That’s a Wrap!
How to reach us:
Customer support team via email: firstname.lastname@example.org.
Or call us at (210) 802-5211, Option 1, between 8:00 AM - 5 PM CST.
Customer feedback channel
🙋 Have feedback for us? Please reach out: email@example.com
🙌 Note: Don’t forget to update your mobile app to the newest version in the Apple Store or on Google Play.