This article will walk you through the steps to edit a sender’s name for your incoming mail from your Apple iOS or Android mobile devices or tablets. This feature is helpful when the sender's name is unknown or mislabeled.
Update your mobile app to the latest version.
Download the Android app or Download the iOS app
How to edit the sender’s name
Navigate to your inbox and view the item’s detail screen, click on the "More" button at the bottom right. Then select the "Edit sender’s name" option. A pop-up window will open that enables you to edit the sender’s name, and then click OK to confirm it.
In the Android or iOS Earth Class Mail apps, navigate to:
Choose your mail item first > Then on bottom right > Select More > Edit sender’s name
APPLE iOS Example:
Check out the edit sender’s name feature in action on iOS!
That’s a Wrap!
How to reach us:
Customer support team via email: email@example.com.
Or call us at (210) 802-5211, Option 1, between 8:00 AM - 5 PM CST.
Customer feedback channel
🙋 Have feedback for us? Please reach out: firstname.lastname@example.org
🙌 Note: Don’t forget to update your mobile app to the newest version in the Apple Store or on Google Play.