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Creating a Domestic Shipment

Laurie E.
  • Updated
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You can request a domestic shipment directly from your Earth Class Mail account to forward physical mail items anywhere within the United States.

Domestic shipments can include envelopes, packages, checks, and other physical mail items currently stored in your account.

Before You Begin

Before creating a shipment, make sure:

  • The mail items you want to ship are available in your account
  • Your shipping address is correct

Shipment Eligibility

Mail items with pending actions cannot be selected for shipment until the pending action is resolved.

This includes items with:

  • Pending scans
  • Pending shred requests

Pending Scan Requests

If an item is pending a scan request, the item cannot be shipped until the scan has been completed.

If you no longer need the scan and want the item shipped immediately, please contact Earth Class Mail Support to request cancellation of the scan request.

Pending Shred Requests

If an item is pending shred, the item cannot be shipped unless the shred request is canceled.

Customers can cancel pending shred requests directly within the Earth Class Mail interface.

Once the pending action has been cleared, the item will become available for shipment selection.

Creating a Domestic Shipment

  1. Log in to your Earth Class Mail account.
  2. From your inbox or MailRoom view, select the item(s) you want to ship.
  3. Click Ship from the top menu.

A shipment panel will appear on the right side of the screen.

  1. Choose a shipping address:
    • Select an existing saved address
    • OR click Add New Address to create a new shipping destination
  2. (Optional) Select additional shipment options:
    • Shipping insurance
    • Signature required upon delivery
  3. Click Next.

Selecting a Shipping Method

You will see available shipping options based on your shipment and destination.

Available options may include:

  • USPS
  • FedEx

Select your preferred carrier and shipping speed.

Shipping availability and delivery estimates may vary depending on destination, carrier availability, package size, and requested ship date.

Shipment Processing Times

Shipments requested before noon local time at the processing facility are typically shipped the same business day.

Shipment requests submitted after the daily cutoff time will typically ship the next business day.

Processing times may vary during holidays or periods of high shipping volume.

Additional Shipment Options

Before submitting your request, you may also:

  • Keep or remove the digital scan from your account
  • Add special delivery instructions
  • Review shipment details and costs

By default, digital scans of your mail remain available in your account unless you choose otherwise.

Completing the Shipment Request

  1. Review your shipment details carefully.
  2. Click Finish to submit the shipment request.

Once your shipment has been processed:

  • You will receive a shipment confirmation update
  • Tracking information will be provided for eligible shipping methods

Managing Shipments

You can view and manage your shipments from the Shipments section of your account.

From the Shipments view, you can:

  • View shipment history
  • Track shipment status
  • Filter or sort shipments
  • Review shipment details

Frequently Asked Questions

Can I ship multiple mail items together?

Yes. Multiple mail items can be included in a single shipment request.

Can I save shipping addresses?

Yes. Previously used shipping addresses are saved to your account for future shipments.

Will I receive tracking information?

Tracking details are provided for shipping methods that include tracking.

Can I add insurance or require a signature?

Yes. Optional shipping insurance and signature confirmation are available for many domestic shipments.

Can I choose a future shipment date?

No. Shipment requests are processed as they are received.

Shipments requested before noon local time at the processing facility are typically shipped the same business day. Requests submitted after the cutoff time typically ship the next business day.

Why can’t I select a mail item for shipment?

Mail items with pending actions, such as pending scans or pending shred requests, cannot be selected for shipment.

  • Pending scan requests must either be completed or canceled by Support
  • Pending shred requests can be canceled directly in the Earth Class Mail interface

Can I ship internationally?

For international shipments, see:
Creating an International Shipment

Need Help?

Contact our Customer Care team:

 

 

 

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