To cancel, log in to your account, select "Settings", "Account Management", and then select the "Billing" tab. Once you are in the Billing scroll down to the "Cancel Subscription" section and select "Cancel My Account".
Note: The Account Management and Billing page can only be accessed on a desktop or laptop computer.
Leaving feedback is required, we would love to know how we can make Earth Class Mail better for current and future customers.
Select your account cancellation type:
- Close account with 6 months of access - with fees for mail recipient ($1) and scanning ($4).
- Permanently close the account
Not sure which cancellation type is best for you? Check out our Cancellation FAQ article to learn more.
Please note: We are required by USPS to offer you the option for us to continue to receive your mail for the six months following your account cancellation. If you choose to receive mail for the 6-month period, a $50.00 cancellation fee will be applied to your account. The charges will be applied to the credit card on file.