Thanks for signing up for Earth Class Mail. We're excited to have you as a customer! Here's what you need to do to get started with your new account and take full advantage of your virtual mailbox.
Authorize Earth Class Mail to manage your mail
To gain access to all of Earth Class Mail’s features, you’ll need to complete a USPS Form 1583. This is the U.S. Postal Service’s legal document that authorizes a third party to access mail addressed to an individual or company. See our USPS Form 1583 page for more information about why this form is important and how to fill it out and get it submitted online.
Notify specific senders of your new address
Where you need to change your address will vary depending on if you're relocating your residence or business. Sit down and make a note of all the places your address could be listed. We’ve thought of a few important areas that we don’t want you to forget about:
- Bank statements. Make sure you don’t miss any important financial information. Update your address with your bank, credit card company, and other places you receive bills from.
- Your employer (or third party human resources). Inform your employer about changes to your address to make sure tax forms and paychecks have the correct address. (even if you have direct deposit) That way, when it’s time to file your tax return, it will go to the right address.
- Business registration and listings. If you change your business address, you will need to update your company’s registration with local and state registrations. If your business is listed in any online or local directories, inform them of your address change as well.
- Business marketing collateral. Your company’s website, marketing materials, email signatures, and business cards. As a business owner, you know everywhere your old address could be listed, from a company Facebook page to your printed marketing collateral. Update all of them.
Redirect all mail to your new address with a Change of Address form
You can file a Change of Address form with the USPS if you prefer to redirect all of your mail to us instead of individually notifying vendors or family. You can file a change of address form online or at any U.S. post office location.
The postal service will forward incoming mail after a change of address from your old address to your new address for 6 months, with the option to extend up to 1 year.
After the postal service receives your request, you should get a confirmation letter with an address confirmation and confirmation number.
If you’re changing your address for your home, you can complete just one form if everyone in your household has the same last name. If you receive business mail at your home, you need to fill out a separate form for your business. Each business name will need its own form.
How quickly does the change of address take effect?
Mail should start arriving at your new address within 7 to 10 postal business days after your chosen effective date or your file date, whichever date is later.
What to expect with your first Earth Class Mail bill
Most of our plans, with the exception of our Business Address plans, include at least 50 complimentary content scans per month. Any requests after that have fees associated with them.
You can request scans individually from within your customer dashboard or have all your mail automatically scanned. By default, your mail is set up to automatically be scanned but this can be changed at any time from within your settings. You can review the full pricing breakdown to better understand the fees associated with actions you can take on your mail.
Set up check deposit
If you receive checks in the mail, you can use the Check Deposit system to deposit these checks directly into your bank account.
We offer a Check Deposit add-on at $39 per month, which includes up to five check deposits per month. This is optimal and recommended if you expect to receive more than three checks per month. If you didn’t set this up when you signed up for your account, this can be added from within your settings page under the "Account Management" tab.
If you don’t expect to receive more than three checks per month, you can still deposit checks for a $10 per check fee. You can request a deposit when reviewing your mail items.
How do I set up Check Deposit?
You can set up multiple bank accounts to deposit checks into from within the Settings page in your Dashboard. This will allow you to select from any of these accounts when requesting to deposit a check.
See our guide to setting up your deposit account for more information.
Need additional help navigating through your new account?
Schedule a session with one of our Onboarding Specialists who will walk you through your Earth Class Mail Dashboard and show you some best practices and important features to be aware of. Schedule your session using the ECM Calendar.
Have questions? Please write us at firstname.lastname@example.org.