Thanks for signing up for Earth Class Mail, a LegalZoom company. We're excited to have you as a customer! Here's what you need to do to get started with your new account and take full advantage of your virtual mailbox.
Add recipient(s) and authorize us to manage their mail
Now that you have your virtual mailbox and address, it is time to make things official and let us know who will be using our service by completing and notarizing a U.S. Postal Form 1583. This form is required by the U.S. Postal Service for us to legally access and process your mail. It will only take a few minutes, and we will guide you along the way!
Login to your account to complete the step-by-step ‘Get Started’ process. You’ll need two forms of ID ready. The U.S. Postal Service requires specific types of identification, which include a government-issued photo ID and an official form of identification with your home address on it. See what’s accepted.
How to add recipient(s):
First, select if they are a business or individual (personal) recipient.
Then, complete the details in the form.
🙌 Please note your response to the Social Security Number question will determine the types of identification you can present during your notary session (be sure to have your two forms of ID ready).
Next, you will need to notarize the completed form.
Once your completed form has been notarized, it will be time to notify your contacts of your new address
Where and how you need to change your address will vary depending on if you're relocating your residence or business. Sit down and make a note of all the places your address could be listed. We’ve thought of a few important areas to help get you started:
- Bank statements. Make sure you don’t miss any important financial information. Update your address with your bank, credit card company, and other places you receive bills from.
- Your employer (or third-party human resources). Inform your employer about changes to your address to make sure tax forms and paychecks have the correct address (even if you have direct deposit). That way, when it’s time to file your tax return, it will go to the right address.
- Business registration and listings. If you change your business address, you will need to update your company’s registration with local and state agencies. If your business is listed in any online or local directories, inform them of your address change as well.
- Business marketing collateral. Your company’s website, marketing materials, email signatures, and business cards. As a business owner, you know everywhere your old address could be listed, from a company Facebook page to your printed marketing collateral. Update all of them.
How to redirect ALL mail to your new address
You can file a Change of Address form with the U.S. Postal Service if you prefer to redirect all of your mail to Earth Class Mail instead of individually notifying vendors or family. You can file a change of address form online or at any U.S. post office location. The U.S Postal Service will forward incoming mail after a change of address from your old address to your new address. There will be a temporary option as well as a permanent option.
After the U.S Postal Service receives your request, you should get a letter with an address confirmation and confirmation number. If you’re changing your address for your home, you can complete just one form if everyone in your household has the same last name. If you receive business mail at your home, you need to fill out a separate form for your business. Each business name will need its own form.
How quickly does the change of address take effect?
Mail should start arriving at your new address within 7 to 10 postal business days after your chosen effective date or your file date, whichever date is later.
How do 'Account Automation' features work?
Account automations created by customers will apply to all recipients on the account by default, but will allow users to define individual recipient settings. These automations are intended to speed up mail processing for customers by setting up our system to take certain actions on your mail immediately, rather than having to request those actions manually.
Setting up account automations
Go to the 'Settings' tab (gear icon) > Account Automation
From here, customers can edit or delete the settings on the three (3) default automations that are setup and/or manage individual recipient automation settings.
Individual account automation: recipient settings view
🙌 Note: Customers can also automate the handling of mail delivered to unassigned recipients on the account.
Automatically scan delivered mail: example
What to expect with your first bill
Earth Class Mail bills monthly on the first of each month for the previous month’s charges, which includes your plan fee plus any additional usage or overage charges accrued during the prior month's usage period. Most of our plans include a set amount of complimentary content scans per month, with the exception of our Business Address Plan.
🙌 Note: Any added scan requests after you have reached your plan’s monthly allotment will incur additional fees. Review the full pricing breakdown to better understand any additional fees associated with actions you can take on your mail.
Check deposit services
If you receive checks in the mail, you can add our check deposit services to automatically detect and request to deposit them directly into your bank account(s). This service is $39/month, and includes up to five check deposits per month. This is recommended if you expect to request to deposit more than three checks per month.
🙌 Note: If you didn’t set this up when you signed up for your account, this can be added anytime by going to your ‘Settings’ tab > Account Management > Billing
How do I set up a check deposit account?
You can set up multiple bank accounts to deposit checks from the ‘Settings’ tab in your Dashboard. This will allow you to select from any of these accounts when requesting to deposit a check.
See our guide to setting up your deposit account for more information.
That’s a Wrap!
How to reach us:
Customer support team via email: support@earthclassmail.com.
Or call us at (210) 802-5211, Option 1, between 8:00 AM - 5:00 PM CST.
Customer feedback channel
At Earth Class Mail, a LegalZoom company, we take your customer satisfaction seriously. Each month we analyze customer feedback and work towards creating the best possible experience for you.
🙋 Have feedback for us? Please reach out: customervoice@earthclassmail.com.