After selecting your CheckStream solution and adding a check deposit account, you're ready to deposit checks remotely. This 'how to' will take you through each step of a successful check deposit through Earth Class Mail.
Deposit a Check Through Earth Class Mail
1. We indicate that there's a “Payment Detected” if we scan a check inside a piece of mail. However, a "Payment Detected" tag may not always appear despite the presence of a check.
From Menu > Settings > Notification Preferences, you can enable email notification alerts for when we detect a check has been received so that you can request to deposit right away. Checks may not always be detected in the initial scan, but that won’t affect your ability to deposit checks discovered after the process of a full content scan.
2. Click in the white space of a specific mail item to view in the preview panel. > click the "Actions" menu > hover your pointer over "Deposit" and select the bank account to receive the deposit.
Note: If you haven't linked a deposit account, you'll have an opportunity to do so during this process by selecting "Other..."
3. A window will appear to finalize the deposit.
Note that you may select to overnight your deposit for a fee. Earth Class Mail provides complimentary overnight shipping for checks deposited into accounts with Bank of America, JPMorgan Chase, or Wells Fargo.
4. A confirmation message appears after you've submitted your deposit, and your request will go into the Pending folder.
Note: there are also options to "View Request" and "Cancel." You can cancel a check deposit request if it is in Pending status, which is before the operation becomes "locked". Deposit requests are typically locked at noon Pacific Standard Time.
Tracking the Process
Click on the "Details" button to view the progress of your deposit request.
Note: there are also options to "View Request" and "Cancel." You can cancel a check deposit request if it is in Pending status, which is before the operation becomes "locked". Deposit requests are typically locked at noon Pacific Standard Time.
After the check has been extracted and endorsed, we ship it to your bank for deposit. Once the mail has been shipped, a tracking number will appear in the details.
Deposits are typically completed in one business day. By clicking "Details" on the piece of mail, you'll see that the processes bar has reached "Delivered."
After the depositing the check, you have the option to "Record Payment" through our integrations with Xero (Beta) and QuickBooks Online. We include hi-res PDF scans of all checks and related attachments.