Redirecting Your Mail

Once you have subscribed to an Earth Class Mail address and completed a postal consent form, you can begin redirecting mail there. You may notify senders individually of your new address or file a change of address with the post office. Please read below to learn the advantages of each of these options.

Notify Senders Directly

Most people prefer to redirect mail from specific senders rather than having all of it sent to us. This allows you to maintain the flexibility to continue receiving items like magazine subscriptions and DVDs directly at your home or office.

File a Change of Address to Forward All Your Mail

If you no longer want to receive any mail or parcels from the USPS at your home or office, the best way is to complete a Change of Address Order (USPS form 3575). This form is included in the USPS Mover's Guide packet and is available at all US post offices.

To ensure delivery, it is important to complete your change of address form accurately and completely. Your ECM number should appear on the same line as the street address or PO Box, preceded by the letters PMB (with no other symbols). PMB stands for Private Mail Box, which is the US Postal Service's designation for our accounts.

For example, if you subscribe to the Portland PO Box, and your ECM number is 12345:

John Q. Public
PO Box 4120 PMB 12345
Portland, OR 97208-4120

If you chose an address with an existing suite number such as our address at 177 Huntington Ave Ste 1703, and your ECM number is 12345, you would want to list the address as below:

John Q. Public
177 Huntington Ave Ste 1703 PMB 12345
Boston, Massachusetts 02115-3153

Please note in both the use of "PMB" instead of "ECM#", "#" or any other symbols.


Do NOT list the ECM number to the left of your PO Box or street address number, or your mail may be misdirected.

It can take the USPS up to 10 business days to process a change of address, so there will be a delay before you begin to see mail in your Earth Class Mail account. A change of address is effective for one year, so please make sure to notify senders before it expires.

While a change of address form can be used to redirect your mail to Earth Class Mail, USPS regulations prohibit using the change of address process to change away from any Commercial Mail Receiving Agency (such as Earth Class Mail).

If you're outside the US, or otherwise unable to go to a US post office, you can use the official USPS Change of Address Order Form online.

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