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Earth Class Mail
The most frequently asked questions about Earth Class Mail
Current Plan Options and Pricing
Do I need to complete the Postal Consent Form (Form 1583)?
How long does it take to sign up?
Are there long term contracts?
Which items will come to my new Earth Class Mail address?
What addresses are available?
Can I have multiple addresses on the same account?
How long does it take to receive my mail?
What kind of payments do you accept?
Can I prepay?
How often do you bill?
Update Payment Method
Create Auto-Scan Rule in the Classic Interface
Create Auto-Scan Rule in the New Interface
Can I see images of the mail and parcels I receive?
Will you open and scan the contents of my mail or parcels?
How do I get my scans?
Can you send my scans via email?
See all 9 articles
What is the AES ITN?
Which shipping carriers do you use?
How much does shipping cost?
Are there special considerations for shipping bulky items?
Do you charge any handling fees in addition to shipping costs?
See all 10 articles
How do I close my account?
What do you do with mail that comes to a closed account?
Can I pause or suspend my account?
Seattle Store Migration (Spring 2017)
Los Angeles Store Migration (Winter 2016)
San Francisco Store Migration (Summer 2016)