Receiving Items

Here's what you should know about receiving mail at our addresses:

  • Items are delivered to your account using your Earth Class Mail number. This number is assigned when you open your account, and should appear in the address for all mail we receive on your behalf.
  • We can direct items to different users within your account based on how they are addressed. This can be done with individual or business names, titles and departments.
  • Items delivered to one of our processing facilities should appear in your account the same day. Items received in cities without a processing facility require additional transit time.
  • Street addresses generally accept items from all carriers. PO Boxes accept items from the USPS only. Check our address page for details.
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