Find Item

You may use the Find Item... link to locate specific items of mail within your account.

There are two different Item IDs that you can use to search. The first is the Piece ID or barcodewhich is listed underneath the envelope in the Envelope View and in the Details panel in theInformation View. This number is also sent in any new mail email alerts you may receive. It is formatted as either two strings of ten digits or the same strings of numbers without the leading zeros. I.e. 0000000101 0000012345 or 101 12345.

The second is the default file name for scanned documents which is a string of ten digits. Enter either number into the search field and select OK. The mail piece you searched for will be selected and the information for it will be displayed below the View Control Bar.

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